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Frequently asked questions

My order hasn't arrived yet, help me out.

If your order hasn't been processed within 3 business days or exceeds the estimated delivery date by 7 days, reach out to us via our Contact Us page for assistance.

Do you deliver on public holidays?

We prioritize processing orders even on public holidays. However, delivery relies on our partners. Rest assured, we strive to expedite shipments promptly following public holidays for timely delivery.

Do you deliver to my postcode?

We ship nationwide via our trusted delivery partners. Should you wish to confirm delivery availability in your area, simply provide us with your area pincode, and we'll promptly verify and inform you.

Is next-day delivery available on all orders?

We offer expedited delivery within 2 to 3 business days, subject to our delivery partners' capabilities. Additional shipping charges may apply based on your order. Rest assured, we strive to provide the fastest delivery possible.

Do I need to be there to sign for delivery?

As per our shipping and delivery partner's policy, product delivery may necessitate your signature. We advise adhering to regulatory requirements to ensure secure and safe shipping practices.

Registered Office Address

Tubby Toys , 758, Gopal Puram, Bilhari, Jabalpur, Madhya Pradesh 482020, India Monday - Saturday 09:00 - 20:00

Email : support@tubbytoys.in
Customer Support : sales@tubbytoys.in